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Security and risk management

You can rely on Amazon Payment Services' security and risk management toolbox to ensure that your customers enjoy a safe and secure payment experience without adding unnecessary hurdles to the online shopping and payment process.

Benefit from measures including anti-fraud capabilities and comprehensive support for 3D Secure. We also offer several ways in which you can fine-tune your approach to security and risk so that you maintain a consistently terrific customer experience.

Adjusting security settings

Control important security settings in the Amazon Payment Services back office, including retrieving your unique access code and setting the SHA type in use.

Merchants can also choose to manage interactions with Amazon Payment Service via a whitelist -- limiting interactions by URL, or by server.

Read more about adjusting security settings here.

Anti-fraud technology

Amazon Payment Services protects you and your customers using sophisticated anti-fraud measures that automatically evaluate transactions in real-time to detect fraudulent behavior. We offer two tiers of fraud protection service.


A simplified anti-fraud mechanism that can be used if your e-commerce business is at low risk of fraud, or if your e-commerce technology already includes comprehensive anti-fraud measures. With Protect you can apply simple but effective rules to guard against fraudulent transactions.

Read more about Protect.

Protect Plus

Our Protect Plus service adds a powerful additional layer of fraud prevention and it can be used in combination with our standard fraud management service. Thanks to Protect Plus you add additional safeguards to your online payment processing integration and by doing so you minimize chargebacks.

Read more about Protect Plus.

3D Secure

Amazon Payment Services offers full and customizable support for 3D Secure technologies. You can offer your customer the right blend of 3D Secure-enabled safety: checking 3D Secure when conditions require it, while bypassing 3D Secure where the circumstances warrant doing so. Our 3D Secure options include:

  • Standard 3D Secure where we automatically pass customers through the 3D Secure steps if the customer's payment card is enrolled in 3D Secure.

  • Flex 3D Secure where merchants can fine-tune the 3D Secure response to bypass 3D Secure on some transactions.

  • External 3D Secure service where you can choose to use an external 3D Secure processor instead of Amazon Payment Services 3D Secure processing.

  • Standalone 3D Secure where you can take advantage of our efficient 3D Secure process to handle 3D Secure as a distinct step.

Read more about 3D Secure here.

PCI compliance

If you integrate Amazon Payment Services correctly your shopping operations will not be subject to PCI compliance auditing because your server does not handle, store, or manipulate payment card data. Instead, you rely on the fact that Amazon Payment Services is PCI compliant.

However, if you are already PCI compliant you can make use of our trusted channel for payment integration.

Learn more about PCI compliance on this page.

Get in touch

Payment safety, security, and compliance are critical factors. If you have any questions about secure payment processing please feel free to email the team at