re:Imagine Payments brings together a collection of thought leadership whitepapers exploring emerging trends such as Gen Z spending behaviors, AI in payments, the rise of BNPL in the region, and the ongoing evolution of digital payments in MENA. The platform also features a series of industry podcasts, boardrooms, roundtables, webinars, and fireside discussions uniting payments leaders, fintech innovators, and regional businesses.
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re:Imagine Affordability - A Collective Vision

Sponsored by Amazon Payment Services
Executive Summary:
In a landmark collaboration, the first-ever joint whitepaper brings together MENA's BNPL leaders - Tabby, Tamara, and Valu - to chart the sector's strategic evolution. This landmark study illuminates how flexible payments have transcended their origins as a simple checkout tool to become a cornerstone of financial inclusion in the region, particularly resonating with its digital-first demographic.

Through extensive desk research and executive interviews, driven by Statista, the report explores BNPL's transformation from simple checkout to lifestyle essential, examining how flexibility and transparency redefine consumer trust. It delves into responsible innovation for smarter spending, while highlighting how AI and regulation are shaping sustainable BNPL growth.

Through this collective insight, MENA emerges as a blueprint for BNPL evolution, demonstrating how industry collaboration, consumer-centric innovation, and regulatory foresight can transform digital payments.
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Disclaimer: “for best viewing experience, please download PDF
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Leading trends in Digital Payments

Sponsored by Amazon Payment Services
Executive Summary:
The MENA region continues to undergo transformational changes in digital payments. For businesses, there are opportunities for revenue growth through improving payment choices and processes. This report describes the recent changes in digital payments which may be important to consider when planning for the future.

Estimates and prospects set out in this whitepaper have been prepared based on a research study done by Davies Hickman Partners. Davies Hickman conducted primary and secondary research in seven countries in the Middle East and North Africa (MENA): Bahrain, Egypt, Kuwait, Oman, Qatar, Saudi Arabia, and the UAE.
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Disclaimer: “for best viewing experience, please download PDF
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Understanding Generation Z (Gen Z)

Sponsored by Amazon Payment Services
Executive Summary:
The Gen Z demographic has immense potential to drive future revenue for merchants, making it an important cohort for merchants to understand them better and address their unique needs.

This paper presents research findings about the mindset, behaviors, and payment trends of Gen Z, with focus on the United Arab Emirates, Saudi Arabia, and Egypt. These insights on Gen Z’s attitudes toward decision-making in general and digital payments in particular can be used by merchants to connect effectively with this audience – to drive healthy, and sustainable growth.
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Disclaimer: “for best viewing experience, please download PDF
and view using Adobe Acrobat Reader”

What’s next for Digital Payments in the Middle East

Sponsored by Amazon Payment Services
Executive Summary:
Get deep insights on the rapidly changing digital payments landscape and how younger consumers and companies influence digital payments. Understand what are the key themes that drive digital payments and the innovative payment solutions that drives adoption of digital payments.
*Source - Estimates and prospects set out in this whitepaper have been prepared based on research study in the 'Leading trends in Digital Payments' whitepaper

Events, Publications & Podcasts

re:Imagine Affordability - A Collective Vision

Whitepaper
18 Nov, 2025
The whitepaper explores BNPL's evolution in MENA through insights from industry leaders Tabby, Tamara, and Valu, revealing how flexible payments have become an essential financial tool. Drawing from expert interviews and comprehensive research, the report offers best practices to optimize the payment experience and drive higher conversion, key trends and AI-driven innovations to stay competitive in the evolving payments sector and more.

The Impact of Generative AI on Security in the Payments Industry

Blog
17 Apr, 2025
Generative AI (GenAI) has unlocked remarkable innovation in the payments industry, but it has also introduced new security challenges. This blog delves into the dual impact of GenAI, its benefits in strengthening security and the emerging risks it presents.

5 Key Payment Trends to Watch in 2025

Blog
7 Mar, 2025
The digital payments market in the Middle East and North Africa (MENA) is experiencing rapid growth, driven by a significant shift towards cashless transactions. There is incremental demand for convenient, secure, and innovative digital payment solutions across the region.

re:Imagine Payments Podcast - Episode 4 with Ronaldo Mouchawar - the VP Amazon Middle East, Africa and Turkey

Podcast
12 Nov, 2024
In episode 4, Peter George, the Managing Director of Amazon Payment Services, interviews Ronaldo Mouchawar - the VP Amazon Middle East, Africa and Turkey, and uncovers the secrets behind the success of Amazon coming to life in the MENA region.

How to grow your business with Amazon Payment Services

Webinar
12 Aug, 2024
Learn the benefits of integrating with Amazon Payment Services and provide your customers seamless and affordable payment solutions

re:Imagine payments podcast - Episode 3 with Dr.Saeeda Jaffar, SVP of VISA

Podcast
12 Mar, 2024
In the third episode of re:Imagine Payments, we have Peter George, Managing Director of Amazon Payment Services in conversation with our guest Dr. Saeeda Jaffar, Senior Vice President and Group Country Manager for the GCC region, VISA.

How to grow your business with Payment Link

Webinar
27 Feb, 2024
Learn the benefits of integrating Payment Link works and how you can capitalize on its key features for accelerated sales and growth.

How to grow your business with Buy Now Pay Later (BNPL) and Credit Card Installments

Webinar
26 Oct, 2023
Learn the benefits of integrating Buy Now Pay Later (BNPL) + Credit Card Installments with Amazon Payment Services and how to increase your sales.

re:Imagine payments podcast - Episode 2 with Hosam Arab, CEO of Tabby

Podcast
Sep 27,2023
In our second episode of re:Imagine Payments, we have Peter George, Managing Director of Amazon Payment Services in conversation with our esteemed guest Hosam Arab, CEO of Tabby.

How Merchants Can Meet the Unique Expectations of Gen Z

Blog
26 Sep, 2023
From generation to generation the consumer segment undergoes significant shifts that are driven by the unique and ever-evolving expectations of each generation. Members of Gen Z are no different, and merchants that understand the unique aspects of Generation Z can earn the loyalty of the most diverse, socially conscious, and digitally savvy generation yet.

Understanding Gen Z in KSA

Whitepaper
Sep 05,2023
Sponsored by Amazon Payment Services
The Gen Z demographic has immense potential to drive future revenue for merchants, making it an important cohort for merchants to understand them better and address their unique needs.

This paper presents research findings about the mindset, behaviors, and payment trends of Gen Z, with focus on KSA.

How to accept local payments with Benefit and OmanNet

Webinar
31 Aug, 2023
Learn how to integrate OmanNet and Benefit with Amazon Payment Services and unleash the power of local payments.
Date: 31st August 2023

Gen Z and the Evolution of Payment Preferences

Blog
10 Aug, 2023
Payment is the last step in the checkout process. A customer-centric payment experience prevents cart abandonment at the last hurdle so getting payments right is paramount to maximizing revenue. The merchants are addressing a new, changing demographic and the target customers have vastly different expectations about digital life and about payments

Significance of Gen Z to the merchants in MENA region

Blog
02 Aug, 2023
Generation Z has a distinct perspective from its predecessors about finances and payments. Understanding demographic preferences is crucial for businesses seeking to cater to the digital payment landscape in Saudi Arabia.

STC Pay Webinar

Webinar
12 Jul, 2023
Our exclusive webinar discusses mechanisms of STC Pay with Amazon Payment Services that will help you build greater trust with your customers.

A Spotlight on Saudi Arabia

Blog
06 Jun, 2023
Learn about the payment landscape in Saudi Arabia and 5 of the most important trends taking place, including the role that SMEs are playing in digital payments adoption

re:Imagine Payments Podcast Episode 1 with Ahmed Gaber, CEO of the Entertainer

Podcast
June 5,2023
re:Imagine Payments aims at fostering conversations on digital payments. This first episode features Ahmed Gaber, CEO of the Entertainer and Peter George, Managing Director at Amazon Payment Services. Join us as we connect with some of the most influential leaders in the industry to discuss the evolution of digital payments.

A Spotlight On Egypt's Payments Landscape

Blog
22 May, 2023
From increasing public awareness about the benefits of BNPL options to the gradual transition away from traditional payments learn what Egypts payments landscape looks like today

Emerging Payment Trends in the UAE :5 Insightful Takeaways

Blog
Mar 19, 2023
With over 800 fintech start-ups worth USD 15.5 billion, the UAE is emerging as a global fintech hub and leading the way in digital banking.Transformation is being driven by a digitally competent SME sector constituting 94% of companies in the private sector and contributing 40% of the country’s GDP.The nation also has a strong base for the adoption of technology and digital payments, with Millennials making up a substantial 47% of society.

Building Customer Trust through Secure Product Development and Delivery

Webinar
March 1st, 2023
Our exclusive webinar discusses mechanisms that Amazon Payment Services employs towards developing secure products that help you build greater trust with your customers.
The whitepaper has been prepared based on in-depth research into the payment industry done by Euromonitor International. Estimates of segment share may be incomplete and unreliable and/or may not include a full set of substitutable products.
Research Partners: