Complaints & Feedback

We’re always here for you! Find help and the advice you need.

Filing Complaints

We pride ourselves on being customer obsessed. If you are unhappy with the service provided, please let us know by sending an email to or calling us at +971 4 573 9800 (for complaints and feedback press 5) in order to address your concerns and ensure a better experience with us in the future. Our office timings are Sunday to Thursday from 9 am to 6 pm Gulf Standard Time.

Get help

Submit a request for help with your sandbox or production account.

Technical Questions

Learn about all the technical integration details through our developer docs.