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Fraud Protection

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Amazon Payment Services offers comprehensive fraud protection solutions to help you secure your transactions and reduce chargebacks. Our fraud protection services use advanced technology and machine learning to identify and prevent fraudulent activities while maintaining a smooth customer experience.

Available Fraud Protection Services​

Choose the fraud protection level that best fits your business needs:

Protect - Standard Protection

Built-in anti-fraud service with predefined, rules-based logic for basic fraud detection.

Protect Plus - Advanced Protection

Enhanced fraud detection using real-time behavioral analysis and machine learning models.

Protect – Standard Fraud Protection​

Protect is our built-in anti-fraud service that applies predefined, rules-based logic to identify potentially fraudulent transactions.

Key Features​

  • Rules-based detection - Uses predefined logic to identify suspicious patterns
  • Real-time screening - Transactions are evaluated instantly during processing
  • Minimal impact - Lightweight fraud control with minimal effect on transaction flow
  • Easy integration - No additional development required

To enable this service contact merchantsupport-ps@amazon.com.

Protect Plus – Advanced Fraud Protection​

Protect Plus is an enhanced fraud detection engine that uses real-time behavioral analysis and machine learning models to identify and block suspicious transactions before they are processed.

Key Features​

  • Machine learning models - Advanced algorithms that learn from transaction patterns
  • Real-time behavioral analysis - Analyzes customer behavior during the transaction process
  • Risk scoring - Assigns risk scores to transactions for better decision-making
  • Automated decision-making - Reduces manual review requirements
  • Comprehensive protection - Guards against various types of fraud including account takeover and synthetic identity fraud

To get a detailed view of all required and optional fields for protect plus, see our API reference.

Support​

Need assistance with fraud protection implementation? Contact our technical support team at merchantsupport-ps@amazon.com.

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